Warranty

Warranty & Support

At Revel Saunas, we're committed to standing behind every product we sell. Our dedicated Warranty Team is on hand to help resolve any product issues and get you back up and running as quickly as possible.

Spare Parts

We stock spare parts for the majority of products we carry. In cases where a part isn't immediately available, we'll source it on your behalf.

How to Lodge a Warranty Claim

To ensure your claim is processed smoothly, please have the following ready:

- Proof of purchase — please retain your original invoice, as this will be required when lodging a claim.

- Photographs of the issue — in most cases, clear photos of the damaged or faulty part are all we need.

- Return of the part — in some instances, we may request that the affected part be returned to our warehouse for further assessment.

Simply reach out to our support team to log your claim and we'll take it from there.